About this policy
This policy explains how we collect and use personal data from and about visitors to our website, event attendees, speakers, exhibitors and sponsors and the press and media.
Our objective is to ensure that you are never surprised by how your personal data has been used by us. You are therefore encouraged to read this policy, which sits alongside our Terms & Conditions.
As we make changes to our website, we may need to update this policy. If we make any important changes that affect your rights and interests, we will make sure we bring this to your attention and explain what this means for you.
If you have any questions in relation to this policy or wish to exercise any of your rights under data protection law, you should email email@example.com.
Who we are
This website and the Big Bold conference series and brand are owned and operated by Mind Mixer Ltd. (we/us). We are a private limited company registered in England and Wales under company number 12479277. We are registered at Mind Mixer Ltd Hanham Hall, 7c Whittucks Rd, Hanham, Bristol BS15 3FR.
The data we collect about you
Personal data means any data that identifies or can be used to identify a person. It does not include data where the identity has been removed (anonymous data).
The types of personal we collect from or about you depends on which group you fall into. Personal information may include, email address, postal address, name, payment information, mobile or land line telephone numbers as well as other personal information you may provide to us.
Unless you specifically inform us (or it may be inferred, for example, from your dietary preferences or access requirements), we do not collect any details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offences.
How your data is collected
The data that you may provide to us will generally be collected when you complete and submit forms on our website or contact us.
The data that we may collect about you may be obtained:
– from third party analytics providers such as Google Analytics
– at an event – in the case of photographs and video recordings, from individuals working for us
How we use your data
We will only use your personal data when the law allows us to. We will generally rely on one of three legal grounds for using your personal data:
– where we need to perform the contract we are about to enter into or have entered into with you (see our Terms & Conditions)
– where necessary for our legitimate interests or those of a third party, provided those interests do not override your fundamental rights and interests
– where we need to comply with a legal or regulatory obligation
Generally, we do not rely on consent as a legal ground for using your personal data, except in relation to sending you marketing by email or text message. You have the right to withdraw your consent to marketing at any time either by contacting us, clicking the unsubscribe link in an email or replying to a text message with the required words notified to you in each text message.
Sharing your personal information
We will share your personal information with other organisations to carry out our obligations under our contract with you or for our legitimate interests for example when we are acting on your behalf in applications for Licenses or Permits under the Licensing Act 2003 or the Gambling Act 2005.
We will also share your personal information if required or permitted to do so by law; if required to do so by any court, or any other applicable regulatory, compliance, governmental or law enforcement agency; or if necessary in connection with legal proceedings or potential legal proceedings.
Personal information is kept in the European Economic Area and the USA. Where data is stored in the USA it is done so in a way that is compliant with GDPR and in compliance with the EU-US Privacy Shield framework. Adhering to the Privacy Shield Principles ensure an organisation provides adequate privacy protection under the EU Data Protection Directive.
How we keep your data secure
We have put in place appropriate security measures (for example, access to our website is secured using ‘https’ technology and access to payment card details is encrypted) to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those within our organisation that have a need to access it. They will only process your personal data on our instructions and they are required to keep your personal data confidential.
Our email marketing campaigns can track whether you click any of the links contained in our emails. This helps us to understand what the recipients of our emails have found interesting and to personalise the content of emails that we may send to you in the future.
We use tiny invisible images called ‘pixels’ that are contained within emails to enable us to see:
– whether you opened an email
– where in the world the device used to open the email was located (based on your device’s IP address)
– the type of email client used to open the email
– whether you shared the email on any social media platforms
– whether you marked the email as spam
– your overall level of engagement with our email marketing campaigns.
We use this data to improve the format and quality of our email marketing campaigns.
You have the right to withdraw your consent to marketing at any time either by contacting us or clicking the unsubscribe link in any email.
You have the right to correct any inaccuracies in your personal information by writing to Marketing Manager, Mind Mixer Ltd, Hanham Hall, 7c Whittucks Rd, Hanham, Bristol BS15 3FR
You have the right to request that we erase your personal information if we were not entitled to process it or it is no longer needed by writing to Nathan Brady.
- You have the right to object to data processing where we are relying on a legitimate interest to do so and you think that your rights and interests outweigh our own and you wish us to stop.
- You have the right to object to us using your personal information for direct marketing.
- You have the right to a copy of your personal data and to transfer your personal data to another data controller. We won’t charge for this and aim to do this within one month.
- You have the right to be notified of a data security breach concerning your personal data.
- If we have relied on your consent to process your personal information for a specific purpose, you have the right not to consent or to withdraw your consent later by writing to Nathan Brady.
- You have the right to complain to the Information Commissioner by contacting the Information Commissioner’s Office directly and whose contact details can be found at (ico.org.uk).
You will not have to pay any fee to exercise any of the above rights though we may charge a reasonable fee or refuse to comply with your request if any request is clearly unfounded or excessive. Where this is the case, we will let you know.
To protect the confidentiality of your personal data we may ask you to verify your identity before fulfilling any request in relation to your personal data.
If you have any questions about this policy or your personal information, please contact us by emailing firstname.lastname@example.org or by writing to Mind Mixer Ltd Marketing Manager, Hanham Hall, 7c Whittucks Rd, Hanham, Bristol BS15 3FR
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